Lesson 1: Ideal Customer Profile/Customer Buying Persona

Ideal Customer Profile / Customer Buying Persona Ideal Customer Profile/Customer Buying Persona – Homework Summary Create for the first time OR revise your Ideal Customer Profile (ICP) using the ICPworksheet. Create Buyer Personas (BP) using the BP Cheat Sheet...

Bonus

Answers In this bonus lesson, you’ll have the chance to test your understanding after completing the “Test Your Knowledge” questions. You can then download the answer key to compare your responses. This will help you evaluate your grasp of the material and...

Lesson 5: Progressive Discipline and Termination

 Progressive Discipline and Termination https://trucking.mb.ca/wp-content/uploads/2024/09/Module-3-L5-Progressive-DIscipline-and-Termination.m4a The Canada Labour Code Part III does not provide specific instruction on the principles of Progressive Discipline. However,...

Lesson 2: Overtime

Overtime https://trucking.mb.ca/wp-content/uploads/2024/09/Module-3-L2-Overtime.mp3 Generally, federally regulated employee’s standard hours of work are eight (8) hours in a day (24 hour period) or 40 hours in a week. The week starts at midnight on Sunday. Federally...

Lesson 4: Examples

Canada Labour Code – Examples Video Navigation: Is the Employer Obligated to Provide Time Off for Jury Duty? Video Navigation: How Much Vacation is an Employee Entitled? Alternate Ways To Access The Code...