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Delegation

Delegation is an important part of a leader's job, but can end up creating more work if a task isn't delegated properly. This unit covers the various aspects of effective delegation.


Sometimes us leaders get overwhelmed with the amount of responsibility we have. We are running around, trying to get all manner of things done, but we can’t do it all. We become tired, irritable and make poor decisions.

The good news that it’s not supposed to be that way. We need to delegate. Often we avoid delegating because we want to be hard workers. But when we don’t delegate, we do more than just burn ourselves out. We also limit those around us from growing. The organization is less stable because there aren’t enough people who can do what we can do. It does more than just punish us. It punishes everyone.

But it’s not easy to delegate. In this course, you’ll find out how to choose the right task for the right person. And you’ll learn a step-by-step process for delegating so you’re happy with the results.

After you finish this course, you will be able to:

  • Delegate appropriate tasks and authority to employees
  • Describe the difference between assigning and delegating tasks
  • Describe how delegation benefits the leader, the employee and the organization
  • Explain when delegation is not a good option and which tasks are most appropriate to delegate
  • Describe the characteristics of a suitable person to delegate to
  • Delegate a task, evaluate the effectiveness and reassess a plan to improve delegation performance as a leader